Política de Privacidad

1. El Alcance

This policy describes the personal data the Company collects about individuals, how it processes and shares that data with third parties, how it protects it, and all related matters.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or have access to.

1.3 For the purposes of this Policy, "processing" refers to any activity involving the use or collection of Personal Data, including its management, structuring, and storage.

Nuestros servicios están dirigidos al público general y no están diseñados para personas menores de 18 años. No recopilamos conscientemente información de menores de edad ni les permitimos utilizar nuestros servicios. Si llegamos a tener conocimiento de dicha información, la eliminaremos a la mayor brevedad posible.

2. Qué Datos Personales Tenemos Sobre Usted

When you access our services, channels, or website, we collect Personal Data. In certain circumstances, we may also request Personal Data directly from you.

In some cases, we collect your Personal Data by analysing how you use our Services or support channels, or by receiving your information from third-party partners.

3. Sin Obligación de Divulgar Información Personal

You are not required to provide us with any Personal Data. However, withholding certain Personal Data may prevent us from delivering our Services or restrict your access to the website.

4. Qué Datos Personales Recopilamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base Legal y Motivos del Tratamiento de Datos Personales

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more details on the processing carried out to safeguard legitimate interests.

5.4 Below is a list of the reasons and legal grounds on which we may use the information you provide to us:

6. Transferencia de Datos Personales a Terceros

La Compañía también puede compartir Datos Personales con terceros que nos prestan servicios, incluidos proveedores de alojamiento, almacenamiento de direcciones IP y análisis de experiencia de usuario.

You may also request that we share specific Personal Data with third-party trading platforms. In such cases, we will share the Personal Data you provide us with those platforms. Your Personal Data will be subject to their privacy policies and may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and enhance the products and services offered to its clients.

Where necessary to protect the rights or assets of third parties, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share your Personal Data with potential investors or buyers, with lenders to the Company or any other group company, or as part of any merger, restructuring, consolidation, or insolvency proceedings involving the Company or any other business within the group, including in connection with any transfer or sale of Company or group company assets.

7. Cookies y Servicios de Terceros

Third-party services — such as advertising providers or analytics companies — may be used on our website. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device each time you visit the website. They are used to collect information about your preferences and browsing habits in order to improve your experience, remember your settings, and personalise the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies used on this website are session cookies. These are downloaded temporarily to your device and expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognise you as a returning user and enable you to navigate back to the site seamlessly.

7.5 Please be aware that disabling cookies may cause some or all Website features and functions to not work as expected.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservación de Datos Personales

8.1 La Empresa conservará sus Datos Personales durante el tiempo necesario para cumplir con los fines del tratamiento descritos en esta Política, o por períodos más prolongados según lo permitan las leyes, reglamentos y disposiciones aplicables.

8.2 We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for a further 12 months.

We periodically review the Personal Data we hold to confirm it is no longer needed.

9. Transferencias Internacionales

9.1 Su información personal puede ser transferida a otros países, incluidos terceros países u organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger los Datos Personales que usted proporciona y garantizar que quienes los traten puedan ejercer sus derechos y acceder a recursos legales efectivos.

9.3 The Company can provide information on the security measures it uses to protect your Personal Data when transferred to third countries or international organisations. To request this information, contact us at: support@rondacapiteza.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate technical and organisational measures to protect Personal Data against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will remain secure at all times. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including data disclosed due to transmission errors, unauthorised third-party access, or other causes beyond our control.

In certain circumstances, we may be legally or otherwise obligated to share your Personal Data with third parties, such as public authorities. In these situations, we have no control over how those third parties protect your Personal Data.

Transmitting personal data over the internet cannot be fully secured. The Company cannot guarantee the security of any personal data you send to us online.

11. Hipervínculos a Sitios Web de Terceros

The website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for how those sites or applications collect or process Personal Data. This Policy does not apply to actions taken through third-party sites or applications.

11.2 When accessing any third-party website or application, we recommend reading its privacy policy before deciding to use it. We also advise caution when providing any personal data to third parties.

12. Modificaciones a Esta Política

This Policy may be updated at any time. Any changes will be communicated by publishing the revised Policy on our website.

12.2 When significant changes are made to this Policy, we will notify you through appropriate channels and post an announcement on our website.

12.3 Unless otherwise specified, any amendments take effect upon publication of the revised Policy.

13. Sus Derechos

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your personal data is processed.

If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send an email to the address below.

13.3 Derechos de acceso Tiene derecho a verificar la exactitud de los Datos Personales que se procesan sobre usted y a acceder a ellos. La Empresa proporcionará una copia electrónica de sus Datos Personales en curso de tratamiento y podrá cobrar una tarifa razonable por copias adicionales. Si lo solicita, los datos se pondrán a disposición en formato electrónico. El derecho de acceso no debe vulnerar los derechos y libertades de terceros. Si una solicitud perjudica los derechos o libertades de otra persona, la Empresa podrá denegarla o limitar su alcance.

13.4 Right of Rectification The Company is entitled to rectify inaccurate Personal Data. You have the right to request that any incomplete Personal Data relating to you be corrected, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of personal data concerning you that is based on our legitimate interests or those of a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restricciones de procesamiento Si tiene dudas sobre la exactitud de sus Datos Personales, puede solicitar a la Compañía que limite su procesamiento. Una vez restringidos, sus Datos Personales solo podrán conservarse con su consentimiento, para establecer, ejercer o defender derechos legales, para proteger los derechos de otra persona física, o cuando exista una razón de interés público significativo en la Unión Europea o en un Estado miembro.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to access and receive the personal data you have provided to the Company in a structured, machine-readable format. You may also request that your personal data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights or freedoms of third parties.

13.8 Derecho de oposición Puede oponerse en cualquier momento al uso de sus Datos Personales basado en intereses legítimos perseguidos por la Empresa o un tercero, incluida la elaboración de perfiles fundamentada en dichos intereses. Si la Empresa establece motivos legítimos imperiosos para el tratamiento, este solo podrá continuar si usted no logra demostrar que sus derechos, libertades o intereses prevalecen sobre dichos motivos, o que el tratamiento es necesario para el ejercicio, establecimiento o defensa de derechos legales. En materia de marketing directo, puede oponerse al tratamiento de sus Datos Personales en cualquier momento y sin condiciones.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent prior to that withdrawal. You have the right to lodge a complaint with your supervisory authority. You may submit a complaint to a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding your Personal Data, as set out in this section 13.

13.10 We will provide the information requested under the rights set out in section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

Provided the request is not unfounded or excessive, information requested under Article 13 rights will be made available free of charge. Where a request is unjustified or excessive — particularly where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act on the request.

If we are unable to verify the identity of the person who submitted a request, we may ask the requester to provide reasonable means of identification.